Customer Discount Code Terms & Conditions

Great news! You've received a discount code from our consumer care team. Here are the full T&C's that accompany this discount code: 

  • Discount code is only valid for orders placed online.

  • Discount code is not valid in conjunction with any other voucher code or offer, unless otherwise stated. 

  • The voucher code is not valid and will not be applied to the following items/categories:

    - Any products that are situated within the 'Pan Set' area of the website, or the 'Create Your Own' area.
    - Any discounted products on the site, including those that are situated within the 'Special Offers' area and it's associated sub categories, or automatic promotions such as buy 3 and get one free

  • Promotion codes entitle you, at the time of ordering, to a saving on a new order placed via the website.

  • We reserve the right to decline orders where, in its opinion, a promotion code is invalid.

  • Promotion codes are only valid on specific products, while stocks last and may be withdrawn at any time.

  • Only one voucher code can be used per order, per person.

  • In the event of product returns, refunds will be given for the value of the original purchase, i.e.: With applied discount. Not at the RRP of the item.

  • In the event of part of the order being returned, the monetary value returned will be the value of the item/s at the time of the transaction, ie: with discount applied. The promotional discount will not be applied to replacement items. If the offer is still valid at the time of making a return you should place a new order using the original promotional code.

  • We reserve the right to change these Terms and Conditions at any time.